Last updated: October 2025
At Work Rest Stay, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or make a booking with us.
1. Who we are
Work Rest Stay operates short-stay accommodation including the Dutch barge Fat Panda in Caversham, Berkshire.
Website: workreststay.com
2. What information we collect
We may collect:
- Contact details (name, email, phone number) when you make an enquiry or booking.
- Booking information (dates, payment confirmation, special requests).
- Technical data (IP address, browser type, pages visited) for site analytics.
- Optional communications (messages sent through contact forms or social media).
3. How we use your information
We use your data to:
- Process and confirm bookings.
- Communicate about your stay or respond to enquiries.
- Improve our website and guest experience.
- Comply with legal or accounting obligations.
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process your data under:
- Contractual necessity (to provide your booking).
- Legitimate interests (to improve our services).
- Legal obligation (for tax and record-keeping).
5. How long we keep your data
We retain booking and payment information for as long as required by law (typically 6 years).
Enquiry emails are kept for up to 12 months, unless you request deletion sooner.
6. Your rights
Under the UK GDPR, you have the right to:
- Access, correct, or delete your data.
- Object to or restrict processing.
- Withdraw consent (where applicable).
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise your rights, please contact us at hello@workreststay.com.
7. How we protect your data
We use secure hosting, SSL encryption, and restricted access to protect all personal data. Only authorised staff can access guest information.
8. Updates to this policy
We may update this policy periodically. The latest version will always be available on this page.